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Making Chips Podcast for Manufacturing Leaders

Manufacturing is challenging, but if you are connected to a community of leaders, you can elevate your skills, solve your problems and grow your business! MakingChips was launched in 2014 to equip and inspire the metalworking nation. Hundreds of episodes and a million downloads later, it’s an industry-leading source of information, inspiration, and entertainment for manufacturing leaders of all types. It’s hosted by Jason Zenger and Nick Goellner, two multi-generational manufacturing leaders, and they’re joined by a rotating panel of expert guests – including Titan Gilroy (TITANS of CNC), John Saunders (NYC CNC), Mark TerryBerry (Haas Automation), and many more. Join us as we tackle the topics that keep you up at night - leadership, operations, technology, growth, workforce development and culture.
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Making Chips Podcast for Manufacturing Leaders
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Nov 29, 2022

When do you ask customers to pay their invoices? How do you ask your customers to pay their invoice(s)? Collecting on a debt that’s owed is an art and a science. You have to be careful so you don’t lose a customer. In this episode of MakingChips, we cover a recent frustrating situation I dealt with that should have been handled differently—because they just might lose me as a customer. Don’t miss this episode to hear the whole story!

– Jim

Segments

  • [3:06] What’s happening at ZENGERS and Carr Machine & Tool
  • [7:12] Using discretion in your collection tactics
  • [9:10] Manufacturing news: Indiana leads nation on manufacturing job growth
  • [15:37] The reason why we’re talking about collection tactics
  • [23:58] How we evaluate our collection tactics
  • [26:51] Who is handling accounts receivable? 

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