Do you express gratitude for your team members? Do they know their work is appreciated? Do you help guide them through their career so they can continue to learn and improve? Too many shops overwork good employees because they achieve excellence. That’s a mistake. It’s one of many reasons machine shops struggle with retention.
In part II of our conversation with Drew Crowe and Dan Borders, we talk about the importance of showing appreciation. We also cover why it’s important for account managers to offer value, and how to retain young talent. Because if you’re not appreciating your talent, you won’t retain them. And if you can’t retain them, you’re not MakingChips, and definitely you’re not making money. BAM!
– Nick