Understanding how to create an employee development plan can be difficult if your company is not striving towards constant improvement. Guest speaker Jess Giudici is back with the MakingChips team to discuss the importance of taking the time to focus on each employee’s goals and dreams and how to foster alignment between their goals and your company’s vision. Developing your team can help you better understand why people leave your company and why they stay. Listen to this episode for insightful advice on how to best strategize your development plan and build an ever-improving team!
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While a lot of people look at employee development as getting someone to the next level or role in a company, Jess encourages business leaders to view their development plan as a tool to foster continual growth in the individual. A good strategy is to diversify the development process. Don’t make your development plan entirely made up of formal meetings between you and the employee. While you should have planned discussions with documented goals and deadlines to meet those goals, you should also make an effort to informally engage in conversation on the floor. Learn about who they are and what they want from life, from work, from their skill-set. Jim and Jess agree that having a standard set of questions and procedures as a base to employee development is an excellent place to start - but allow space in the personal conversations you have as well. Documenting the conversations you have can help clarify future meetings, goal-making, and accountability.
Each person is unique and will be motivated in different ways. The goal should be to align the skills that a person is motivated to learn and their aspirations with the goals and vision of the company. Ask your employees what they are passionate about. Ask what they find challenging in work and how you can help them overcome those challenges.
What if someone doesn’t want to “move up the ladder” and take on leadership? Jess says that such an answer is perfectly okay - as long as your company can sustain the current position. The goal is to engage with your employees and make sure that they are feeling fulfilled in their positions.
Annual reviews are often a combination of performance review and pay review. Jess suggests that the two be separated and discussed independently of one another. While the pay may be influenced by performance, excellent performance doesn’t always mean a raise in salary. The focus should be on the employee, not the pay. This elevates the importance of performance and sends the message that you care about how the employee is doing and feeling in his or her job.
When dealing with individuals who feel they should be paid more while being allowed to stay in their current skill-set and position, Jess encourages company leaders to be frank and honest about the company’s expectations and salary caps. Supporting your employees is key, but be clear about the policies. Listen to the entire episode for more advice on how to evaluate your employee performance and foster a thriving company culture!
Understanding and evaluating retention and attrition can be confusing. Jess explains that employees leave for a wide variety of reasons, and you shouldn’t be surprised when you hear that someone is leaving your team. If you are surprised, then something probably went wrong in the development process. You should be self-evaluating your company’s processes to make sure you are doing your best at developing your employees and the company’s goals. Jess suggests having interviews with people who are leaving - as well as with people who love their work and want to stay long-term. Understanding why people want to stay can help you understand why some people may not be a good fit and want to go.
Creating a company culture where everyone has a voice is vital to a thriving and happy atmosphere and excellent work ethic. Jason points out that a great culture comes from truly loving and caring about the business and the people who work it. Jess reminds leaders to understand who they are as an employer and to take the time to understand their employees’ voice.