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The MAKING CHIPS Podcast for Manufacturing Leaders with Jason Zenger & Jim Carr

Welcome to MakingChips - We believe that manufacturing is challenging, but if you are connected to a community of leaders, you can elevate your skills, solve your problems and grow your business. Making Chips is a weekly podcast that will EQUIP and INSPIRE MANUFACTURING LEADERS to succeed in the challenging world of manufacturing. Our mission is for the METALWORKING NATION to Think Differently About Manufacturing In Order to Elevate their Game. Your hosts, Jason Zenger & Jim Carr, own manufacturing businesses and interview other leaders in the metalworking, machining, fabrication, tooling and machine tool industries. We have interviewed successful manufacturing CEOs you may have not heard of and also the biggest names in manufacturing like Titan Gilroy from Titans of CNC, John Saunders from NYC CNC, Mark Terryberry from Haas Automation and others from MakerCast, Sandvik Coromant, Autocrib and more. Think of us as your virtual community of manufacturing peers to help solve your toughest problems and grow your business. "Making Chips has provided a transparent approach to sharing within the manufacturing community and a modern platform to do so. Thank you both for taking the lead on moving our industry segment forward!" Patricia Miller - CEO & Visionary (Matrix IV) I really think what you guys are doing is a great, great thing for manufacturing. I have learned so much already from many of your episodes, and am so thrilled to have met people that get as revved up about manufacturing as I do! Cassandra Haupers – Vice President of Operations (Swiss Precision Machining) I love being able to experience what manufacturers are doing to promote culture and engage their team members and community. All of us are smarter than one of us. That is why I am part of the Making Chips tribe. Barry E. Walter, Jr. – Chief Operating Officer (Barry E. Walter, Sr. Co.) Finally, relevant manufacturing media that is actually entertaining! Dietmar Goellner – Chief Executive Officer (Advanced Machine & Engineering / Hennig) The more manufacturing companies we can get to think this way, the stronger our industry will be. Thank you for sharing! Jess Giudici – Manager, Talent and Culture I’m thankful to you for creating MakingChips for the Metalworking Nation so that Owners / Employees can strengthen their companies. Phil Sponsler – President (ORBITFORM) I love the podcast! It really serves to fill a void in the manufacturing world. I will admit I always feel a little more inspired. Jason Falk – Senior Application Engineer, CMTSE (HURCO) Thanks to all the great info on your podcasts and the website. Dave Lechleitner – Director of Solutions and Product Marketing (KEYEDIN) I really love what you guys are doing to advance the mfg industry in a way that really reaches the right audiences. Jeff Rizzie – Senior Manager-Business Development (Sandvik Coromant)
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Jul 16, 2019

Change in manufacturing is an inevitable and exciting necessity that Jim and Jason are ready for the Metal Working Nation to embrace and experience. Even though the industry has a history of sticking with what has worked for generations, it is now time to invest in the future by equipping and inspiring manufacturing leaders and teams to educate themselves on the progress of technology and process. Guest speaker, Drura Parrish, the president of Xometry Supplies, shares his manufacturing story and how leaders can take small steps towards big change for their businesses.

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“We’ve always done it this way” is no longer a valid mantra

Growing up in the manufacturing world, Drura noticed that his grandfather’s business philosophy was built more upon hope in the future than on making that future himself with the manufacturing tools he owned. The machines that spent their lives unused - waiting for the “big deal,” caused Drura to question the processes in place. However, when he came back after college, he went to work for his grandfather and learned the important lesson of knowing when to ask why you are doing something before you set out to do it. Accepting a process because it has “always” been used isn’t a good enough reason to keep on using it. Be sure to listen to the episode for Drura’s personal experience in learning to ask “Why?” 

Change in manufacturing begins with leadership

It’s all about leadership. Drura explains that in many machine shops, the leader is often the one with the most expertise and experience in a specific field. But is that the way it should be? In today’s modern manufacturing world, everyone is an expert at something. People need leaders, but they don’t necessarily need a leader who is well-versed in every aspect of the manufacturing business. Instead, the leader needs to be the one asking questions - asking, “Why are we doing it this way?” Drura believes that it is the responsibility of the 21st-century manufacturing leader to instill in their team the mindset that the customer is always right and to provide the training their team needs to accomplish serving their customers well. Outdated software? Toss it out. Equip your people; instill in them a positive, service-minded attitude, and trust your people to produce a quality outcome. 

Commit to the technological education of your people 

Do your people know how to identify good technology? Drura explains that in a world that is saturated in options and new technology, it is vital that your team understand what makes good technology and what makes a good process. Jason and Jim both agree that while it is difficult to begin setting aside time in your business’s schedule for training and education of the team, it is essential to your company’s future success. Technology must be taken seriously in today’s manufacturing world. 

What educating a manufacturing team looks like will depend on the individual business, the people, and the goals of the company. For smaller shops, it may be investing in one individual at a time instead of collectively training in new technology. For very large businesses, it could mean taking another, smaller shop under their wing and helping guide them in good business acumen. The idea is to promote in the Metal Working Nation an attitude of growth and effective change. When progressive change is made, take the time to celebrate! 

Change is made one step at a time

Jim, Jason, and Drura all know that change in manufacturing can be a slow process. But small progress is better than no progress! Drura suggests setting aside 1% of your time as a leader and business to invest in education. As your team explores the latest innovations in their area of expertise, they will grow in their own skills - making your business more efficient. Spending time training actually saves you time as a business in the long run. Equip your people. Inspire them to always be asking “Why?” Start with 1%, and grow from there. Change is the pathway to future success. 

Here’s The Good Stuff!

  • Robots replacing humans in the manufacturing world may actually be a good thing. 
  • Guest speaker, Drura Parrish - president of Xometry Supplies. 
  • Learning to ask “why?” from Drura's grandfather. 
  • Knowing where to implement change and how to go about starting it. 
  • Taking responsibility for change as a leader. 
  • The vital necessity of educating your people on the latest technology. 
  • Investing time in the education of your team will save you time in the long run. 
  • Make it a goal to elevate fellow manufacturing businesses. 
  • Xometry’s goal to spark the entrepreneurial spirit in manufacturers.

Tools & Takeaways

This Week’s Superstar Guest: Drura Parrish

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