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Making Chips Podcast for Manufacturing Leaders

Manufacturing is challenging, but if you are connected to a community of leaders, you can elevate your skills, solve your problems and grow your business! MakingChips was launched in 2014 to equip and inspire the metalworking nation. Hundreds of episodes and a million downloads later, it’s an industry-leading source of information, inspiration, and entertainment for manufacturing leaders of all types. It’s hosted by Jason Zenger and Nick Goellner, two multi-generational manufacturing leaders, and they’re joined by a rotating panel of expert guests – including Titan Gilroy (TITANS of CNC), John Saunders (NYC CNC), Mark TerryBerry (Haas Automation), and many more. Join us as we tackle the topics that keep you up at night - leadership, operations, technology, growth, workforce development and culture.
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Making Chips Podcast for Manufacturing Leaders
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Now displaying: July, 2020
Jul 28, 2020

Are you communicating with your team effectively? Step up your communication skills this week as Jason Zenger shares 10 effective tips to improve your communication as a leader. 

Connect with us:www.MakingChips.com/contact

The Boring Bar Newsletter - Text CHIPS to 38470 to subscribe!

 

  • Segments:

    • Jason discusses "miscommunication" (1:02)
    • Jim shares good news about Carr Machine & Tool. (5:28)
    • The guys discuss this week's manufacturing news. (7:44)
    • Tip #1: How to be self aware to understand your team better. (14:30) 
    • Tip #2: Why you should assume the best in others when you communicate. (15:47)
    • Tip #3: Have a mutual best outcome in mind while communicating.  (17:01) 
    • Tip #4: Be direct and forthcoming, but be empathetic. (19:02) 
    • Tip #5: Be open with your team: Share your thoughts and ideas with your team. (20:33)
    • Tip #6: Understand people can handle bad news better than they can handle lack of communication. (21:30) 
    • Tip #7: Be specific with what you're asking for. (22:48)
    • Tip #8: Seek to understand your team. (27:20)
    • Tip #9: Over-communicate. (29:54) 
    • Tip #10: Learn how others like to receive communication. (31:14)
Jul 21, 2020

In this episode, MakingChips hosts, Jim Carr, Jason Zenger, and Nick Goellner interview MakingChips Agency Director Jessica Peterson about what it means to have brand standards for your manufacturing business and why having a logo doesn't translate to having a brand. 

 

Segments:

  • The guys discuss this week's manufacturing news. (5:08)
  • The guys introduce this week's topic of Brand standards with special guest, MakingChips Marketing Director Jessica Peterson (9:00) 
  • Jessica shares the importance of brand standards and where to start. (11:16)
  • Jessica gives insight on what should be part of your brand standards: Brand Book, Style Guide, and Media Kit (13:32)
  • Jessica shares some core elements your brand book should include. (15:48)
  • Jessica explains what a Media Kit is. (20:17)
  • Jason defines what a Favicon is and how to use it properly. (25:05)
  • The guys discuss the importance of defining your brand standards if you want to be a company that scales. (27:08)
  • Jessica shares how a small shop can start creating their brand book. (30:40)

    Email Jessica at Jessica@MakingChips.com 
Jul 14, 2020

When it comes to managing a sales team, it’s important not to confuse efforts with results. In this episode, co-host Nick Goellner draws on his experience as AME Sales & Marketing Director to discuss key sales results and metrics as they relate to manufacturing sales team management, customer service, and marketing efforts.

 

Segments:

  • Co-host Jim Carr discusses what is keeping him positive at work right now. (1:37)
  • Nick gives a Boring Bar update, announcing staff changes and new employment opportunities. (2:37)
  • Co-host Jason Zenger gives a business update and introduces the topic of journalistic integrity. (4:49)
  • The guys discuss this week’s manufacturing news regarding U.S. manufacturing hitting a 14-month high. (8:47)
  • The guys introduce this week’s topic of sales and the impact it has on manufacturing businesses and how sales are managed at each business
  • Nick explains his four types of sales management: territory, account, opportunity, call; and defines sales force enablement and how it can improve a team. (16:32)
  • Nick provides details on the types of sales meetings he uses, including the frequency, order of operations, and desired outcomes. (20:19)
  • The guys discuss utilizing the CRM (22:20) 
  • Nick explains the difference between group vs one-on-one meetings at AME and provides details about performance criteria including: new business development, key account management, brand building. (29:33)
  • Nick defines his expectations of what it means to be a brand builder and explains how he evaluates his sales team, including factors he uses to adjust compensation. (36:40)

Mentioned on the Show:

CRM

Hubspot Salesforce Integration

“U.S. manufacturing activity hits 14-month high”

Jul 7, 2020

Times are changing and as manufacturing leaders, we need to adjust with these times. "In business, if we don't change, we don't grow and we don't survive." - Robin Johnson, a change agent, with a passion for helping organizational leaders move their organizations from current to future state joins MakingChips to discuss how to become emotionally intelligent as a leader during these changing times.

Segments:

  • Jim and Jason discuss how they are changing and adapting with their businesses through a global pandemic. (1:42)
  • Jason and Jim discuss manufacturing news about the H.R. 6690 Act (5:46)
  • Guest Robin Johnson explains what emotional intelligence is. (13:41) 
  • Robin gives insight on how to use emotional intelligence as a manufacturing leader.
  • Robin discusses the importance of having your employees feeling great about wanting to work for your business. (20:45)
  • The 16 elements to emotional intelligence. (26:54)
  • Robin and Jim discuss how to help nurture your employees to accept change. (28:18)
  • The types of leaders you should look for to help grow your business. (34:35)
  • Robin shares insight on how she got into change and development. 

Mentioned on the Show:

Bring Entrepreneurial Advancements To Consumers Here In North America Act (H.R.6690)
Leaders Don't Have to Be Lonely: Eliminate the Loneliness by Leading Like a Coach (Book)
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